Privacy Policy
Last updated: January 2025
This Privacy Policy describes how Nieri ("we", "us", or "our") collects, uses, and shares your personal information when you use our CRM and ecommerce platform.
Data We Collect
We collect information that you provide directly to us, including:
- Account information (name, email, password)
- Business information (company name, address, tax ID)
- Customer data you input into the system
- Product and inventory information
- Transaction and payment data
- Usage data and analytics
How We Use Your Data
We use the collected information for the following purposes:
- Provide and maintain our platform services
- Process transactions and manage your inventory
- Send administrative and service-related communications
- Improve and optimize our platform
- Ensure security and prevent fraud
- Comply with legal obligations
Data Storage and Retention
We store your data securely on cloud infrastructure. We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your data at any time through our data deletion process.
Security
We implement industry-standard security measures to protect your data, including encryption, secure authentication, and regular security audits. However, no method of transmission over the Internet is 100% secure.
Third-Party Services
When you connect integrations such as Meta, WhatsApp, Instagram, or payment processors, those third parties may collect and process data according to their own privacy policies. We encourage you to review their policies before connecting integrations.
Your Rights
You have the right to:
- Access and receive a copy of your personal data
- Correct inaccurate or incomplete data
- Request deletion of your data
- Object to or restrict processing of your data
- Export your data in a portable format
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at: [email protected]