Data Deletion Request
Last updated: January 2025
We respect your right to control your personal data. You can request the deletion of your data from the Nieri platform at any time by following the instructions below.
How to Request Data Deletion
To request deletion of your data, please follow these steps:
- Send an email to [email protected] with the subject line "Data Deletion Request"
- Include the email address associated with your Nieri account
- Provide any additional identifying information to help us locate your account (business name, account ID if available)
- Confirm that you understand this action is permanent and cannot be undone
What Data Will Be Deleted
Upon receiving your deletion request, we will remove the following data:
- Your account information and credentials
- Personal profile information
- Customer data stored in your account
- Product and inventory information
- Transaction records and business data
- Usage logs and analytics associated with your account
Data Retention Exceptions
Please note that certain data may be retained for legal or regulatory compliance purposes, including:
- Financial transaction records (tax and accounting requirements)
- Legal dispute records
- Security and fraud prevention logs
This retained data is kept in a secure, restricted environment and is not used for any other purpose.
Deletion Timeline
We will process your data deletion request within 30 days of verification. You will receive a confirmation email once the deletion is complete. During this period, your account will be deactivated and inaccessible.
Before You Delete
Before requesting deletion, please consider:
- Exporting any data you wish to keep for your records
- Canceling any active subscriptions or pending transactions
- Informing any team members who may be affected
- This action is permanent and cannot be reversed
Questions or Issues
If you have questions about the data deletion process or encounter any issues, please contact our support team at [email protected]